Imports Are Where Margins Go to Die. ImportIQ is Where You Get Them Back.

A fully digitized, AI-enabled import intelligence platform - built for Canadian importers moving 200+ containers annually. Real-time visibility, landed cost control and predictive intelligence across your entire import operation.

No commitment. a focused 30-minute conversation about your import operation ands where you're losing margin

ImportIQ ERP integration middleware by Shippers First Logistics — connecting SAP, NetSuite, Dynamics 365, Salesforce, Epicor, Acumatica, Infor, and Sage ERP systems

The Window for Getting Control of Your Import Operation Has Never Been more Critical

Tariff Volatility

Shifting trade policy is making landed cost estimates unreliable — and most importers don't know their true exposure until it's too late.

CAD/USD Swings

Every FX movement changes your true landed cost. Without live treasury visibility, you're pricing on stale assumptions.

Reactive Operations

Without predictive intelligence, your team is always responding to problems — not preventing them. That gap compounds every quarter.

Import Risk is now a Board-Level Issue

If You're Moving 200+ Containers a Year

You Already Know the Problem

Most Import Directors we speak with are managing a patchwork of spreadsheets, broker emails and disconnected systems - with no single view of what their operation is actually costing them.

  • You Don't Know Your True Landed Cost - The gap between your Estimated, Confirmed and Actual Landed Cost is where margin quietly disappears -- and most importers never see it until month-end.

  • Carrier and Supplier performance is a Black Box - You're paying for service levels you can't measure and can't hold anyone accountable for.

  • Procurement, Logistics, Finance, and Treasury don't talk -

    Decisions are made in silos. FX exposure sits unmanaged. Costs accumulate invisibly.

  • Your team is reactive, not strategic -Without predictive data, they're always putting out fires — not preventing them. That's not an ops problem, it's a data problem.

Don't worry, we can help!

The platform your TMS was never designed to be

Built by Freight Operators.

Designed for Import Directors.

Shippers First Logistics manages ocean freight for Canadian importers every day. ImportIQ is the intelligence layer built on top — combining TradeCloud's enterprise-grade trade transaction platform (est. 2010) and 20+ years of AI and data science with our operational expertise. The result is a platform that doesn't just show you what's happening — it tells you what's about to happen, and what to do about it.

$2B+

Annual import transactions processed

60,000+

containers managed annually

End-to-End

Logistics, Finanace & trade integration

One Platform. Your Entire Import Operation

From supplier negotiation to final payment — ImportIQ connects every step of your import lifecycle on a single, secure platform. No more silos, no more spreadsheets, no more surprises.

PLAN

Estimated landed cost (ELC)

Confirmed landed cost (CLC)

Product Sourcing & Logistics Planning

Margin Management

VISBILITY

Full Transaction on one platform

Live FX rates & Treasury

Track & Trace - Every Container

ELC/CLC/ALC Variance

MANAGE

Supplier Management

Document Automation

Regulatory Compliance

Product Management

TRANSACT

Supplier Negotiation Tools

Order Placement

Payments at Every Stage

Treasury Optimization

OPTIMIZE

AI Demand Prediction

Delivery Time Forecasting

Cost Adjustment Alerts

AI - Based Plan Recommendations

INTEGRATE

ERP & WMS Connections

Financial System Integrations

Customs & Broker Integrations

Single Data Workflow

ImportIQ enterprise platform included at no additional cost for Canadian importers moving 200 or more containers per year with Shippers First Logistics

If You Move 200+ Containers a Year, You Can Access the Full ImportIQ Platform at No Additional Cost

Canadian importers who consolidate their ocean freight with Shippers First Logistics get full access to the ImportIQ enterprise platform — at no additional cost. The same major carriers operate across the industry. The real advantage is the visibility, intelligence, and control you have over your entire operation. That's what ImportIQ delivers

Most Importers Only Know What They Thought It Would Cost. ImportIQ Shows You What It Actually Did

  • ELC - ESTIMATED

    What you think it'll cost

    Calculated at the time of ordering. Based on forecasted freight, duties, FX and supplier cost.

  • CLC - CONFIRMED

    Updated as shipment details are confirmed. Reflects actual freight, FX at booking, and supplier invoices.

  • ALC - ACTUAL

    The true final landed cost - including all variances. This is where the surprises live. ImportIQ closes the loop between ELC and ALC so nothing is hidden

ELC > CLC > ALC

Trusted by high-volume importers

What Importers Are Saying About Their Results

“We finally have visibility into our landed costs. What used to take days now takes minutes.”

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Dir. Supply Chain

★★★★★

“ImportIQ (TradeCloud) helped us identify where we were losing margin — and fix it fast.”

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VP Operations

★★★★★

“We gained control over our suppliers, shipments, and costs in one platform.”

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Import Manager

★★★★★

common questions from importers

Is this just another TMS?

No. Most TMS tools stop at shipment tracking. ImportIQ covers the full import lifecycle — from supplier sourcing and order placement through treasury optimization, FX management, landed cost variance, document automation, and AI-based demand and delivery prediction. It's an end-to-end import intelligence platform.

Do I need to change my current freight forwarder?

Not necessarily — but Canadian importers moving 200+ containers annually can access the full platform at no additional cost by consolidating their ocean freight with Shippers First Logistics. The same major carriers operate across the industry, so the real question is: what does your operation look like with full visibility, AI intelligence, and cost control?

What about tariff exposure and FX risk?

ImportIQ includes live FX rates, treasury optimization, and landed cost variance analysis — built specifically for the volatility Canadian importers are navigating right now. You'll know your true exposure before it hits your P&L.

What does "AI-enabled" actually mean in practice?

The platform predicts demand, forecasts delivery delays, and recommends cost adjustments before problems occur — not after. It's decision intelligence built on 20+ years of AI and data science, turning live import data into predictive insight and recommended action.

How quickly will we see results?

Most importers identify cost inefficiencies and hidden margin leakage within the first few weeks of onboarding. The strategic briefing alone typically surfaces things leadership wasn't aware of.

What size company is this built for?

ImportIQ is purpose-built for mid- to high-volume Canadian importers moving containerized freight who need better visibility, cost control, and operational intelligence. If you're moving 200+ containers annually, this conversation is worth having.

Let's Talk About Your Import Operation

IMPORTIQ

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